Case Study
Revolutionizing Fee Estimation: The Bid Model Solution for Centralized, Transparent, and Streamlined Bidding Processes
Pricing projects has traditionally been a manual, confused and hurried process across various departments, exposing us to huge risk and discouraging good governance.
Bid Model has given us complete control over pricing our projects and reduced the time to bid by 50% by centralizing the process for all parties in a controlled and transparent way. We are now able to re-use parts of prior bids, accurately move the bid baselines straight into our Project Manager software and improve project quality by enforcing governance processes.
Our client is one of the world’s top professional services firms in the Architecture, Engineering and Construction sector and part of a global group of companies headquartered in Canada. With such small margins in the industry, it is vitally important to price new work accurately so as not to eat into profits, while still remaining competitive enough to win work. To do so requires a clear and controlled process over project bidding, reporting and governance across several business functions and geographies. Traditionally, this process has been managed manually using excel spreadsheets and email; fraught with manual error, assumptions and risk.
In bidding for a project, a Project Manager first must establish a strategy based on the client’s budget, scope, timeline and deliverables before sharing that “program” with multiple departments in his organization for pricing. These individual components of the total price might include architecture, site supervision, engineering, finance, MEP building services, external authorities and the like which are then all combined to arrive at a total project bid price to present to the client for consideration, in order to win the job. Sound simple enough?
Unfortunately, this strategy is often wide open to interpretation. Each department may price their work on certain assumptions — are we responsible for this activity?
And other questions, such as:
How much buffer will I add to allow for any risk?
Has another department already included this item in their fee?
Each system has a variety of different versions, configurations and languages based on geography
Can I get some more information from the Project Manager to clarify something?
As you might imagine, before long hundreds of emails have been sent internally, different systems are being used to generate information within many excel spreadsheets, there is overlap of activities and risk, departments have priced their work based on the wrong assumption (“oh, I thought you wanted two basements!”) and the total bid price is way above what is expected in the market for a project of such size and scope. Then begins the messy process of wading through each individual item to cut costs but in such a complex and messy manual process, digging out inconsistencies and comparing costs to past projects can take weeks to uncover.This “bottom up” approach to estimating the cost of a project is only the first of many iterations in the bidding process - it will often go back and forth between the firm and its client multiple times with changes to the scope; often with impossible timelines to meet. The baseline of project requirements is soon lost to a mess of misinformation, old data, time constraints and huge risk as management is forced to arbitrarily reduce pricing wherever it can to win the job. Furthermore, any governance intended to manage the bidding process is hurried and unable to add the value it was solely intended to serve.
Bid Model is a brilliant tool which offers one source of transparent collaboration in the bidding process for projects of any kind.
In a project of any scale, dealing with multiple stakeholders both internally and externally requires the centralized and timely organization of all critical bid details and communication, with the ability for access control so that relevant parties are privy to relevant information only and confidential information is kept just so.
With the ability to access disparate systems from within Atkins’ Finance, HR, CRM, P6 and ERP and organize the data in bespoke visualizations, Keross was able to work with the firm to develop a systemized workflow for the bidding process with minimal latency, in just four weeks. “Bid Model” software was developed alongside Atkins, to integrate its relevant business systems and enforce its governance process in workflows. The software is able to evolve as required and can therefore be scaled across the global enterprise.
Bid Model’s central dashboard offers a clearly defined scope of activities, assigned responsibilities, and program to avoid any confusion and to allow all parties involved to interact together to avoid duplicity. Bid Model has the ability to push and pull datafrom adjacent CRM, Governance, Finance and HR systems within Atkins to access the right information consistently, to enforce approvals at various stages, to compare with baseline assumptions throughout each bid iteration and in time, to plot a history of similar projects in order to develop actual trends as opposed to hypothetical assumptions. It even offers a “sandbox” area to allow management to adjust the bid by item, time or resource and watch the impact on overall cost.
Bid Model is a brilliant tool which offers one source of transparent collaboration in the bidding process for projects of any kind. It empowers business leaders to take ownership of pricing and ensures a single baseline is transparent for all involved. The “bottom up” approach to fee estimation is now a rule-based “top down” tool.
A systemized workflow for the bidding process with minimal latency. The software is able to evolve as required and can therefore be scaled across the global enterprise.
days to deliver the solution
decreased the time to bid
disparate systems organized
There is no piece of software in the world existing that covers all needs of each customer. We have two of our business lines using Ikon within the same business. The Ikon platform allows for this flexibility in the way it's being used, to meet all our business needs across different business lines.
The information that is available to us right now is absolutely game changing. You are never going to get that from stand-alone, off the shelf products, absolutely no way. That data is our data, that information is our information, presentation is about our business and our KPI’s.
Mercedes-Benz Daimler is one of the biggest producers of premium cars and the world's largest manufacturer of commercial vehicles. Daimler employs 290,000 staff with a dealer network of more than 1,000 worldwide.
Green Group Global is a US Department of Defense and Department of Security licensed government contractor.
Revolutionizing Fee Estimation: The Bid Model Solution for Centralized, Transparent, and Streamlined Bidding Processes
Datacenter One is a technology and service provider that provides certified data centers, location and connectivity services in Germany.
Atkins is one of the a architecture and engineering consultancies responsible for designing some of the most iconic buildings in the world.
Aecom is one of the largest multinational engineering and infrastructure consulting firms, partnering with clients to solve the world’s most complex challenges.
Keross has developed an enterprise integration and development platform purpose-built for facilitating the enterprise's digitization journey.
The platform has the building blocks to sit in the middle of systems of records, coexisting with other technologies, connecting the dots, brokering data and offering a system of engagement to the users, thereby acting as single source of truth.
The platform seamlessly automates, implements and optimizes enterprise business processes with its unique workflow model-driven development technique.