Amadeus

Connected Travel

Amadeus is a global leader in travel and technology, with a diverse and experienced team in 190+ countries. It offers innovative solutions for the travel and hospitality industry, connecting travelers, providers and partners.

Custom Development
Resource Management
ERP integration
ETL
RPA/RDA
Data Automation
Industry
Tourism & Travel
Company size
Enterprise (19,000+ Employees)
Location
Madrid, Spain
Use Case
Data Integration & Analytics
Amadeus, a leading travel technology company, faced challenges with data extraction from various travel partners like Ctrip, limiting their service capabilities. The data obtained from these sources was limited, inconsistent, and inaccurate, impeding their ability to deliver reliable service and affecting customer loyalty and revenue.
80%
more accurate and consistent data
5x
more business insight created for travel agencies
12%
increase in customer acquisition
Challenges
Limited data extraction capabilities.
Inconsistent data across platforms.
Inaccurate pricing information.
Dependency on third-party APIs.
Need for low latency in data processing.
Requirement for scalable data solutions.
Solution

To navigate its challenges, Amadeus partnered with Keross and implemented the Ikon platform, a robust solution designed to scrape and consolidate data from multiple sources without relying on third-party APIs. This integration enabled the automation of half a billion transactions monthly, significantly improving data accuracy and consistency. The platform's innovative approach used RPA/RDA methodologies, ensuring low latency and scalability.  Amadeus transformed its data handling capabilities, fostering enhanced analytics that led to the creation of actionable business insights and improved operational strategies for travel agencies. The new system empowered Amadeus to deliver superior service by providing reliable and enriched data, driving better customer experiences.

Automated data collection with Ikon.
Consolidated data from various sources.
Enabled statistical and behavioral analytics.
Improved service levels and business continuity.
Amadeus faced a significant challenge with data automation, which Keross addressed effectively, delivering a robust solution in just six weeks. Their work led to an 80% improvement in data accuracy and quintupled the business insights for travel agencies, contributing to a 12% increase in customer acquisition.

Other case studies

AECOM

Intelligent Resource Management

AECOM, a global infrastructure consulting firm, overcame its resource management challenges by implementing Keross’s tailored solution, resulting in improved resource allocation, reduced manual effort, and increased customer satisfaction.

Learn More
Atkins

Overcoming
Bidding Challenges

Atkins, a multinational engineering consultancy, significantly improved its bidding process, project and resource management efficiency by implementing Keross’s tailored digital bid management tool, resulting in substantial cost savings and improved resource utilization.

Learn More
Mersedes-Benz / Daimler

Streamlining Sales Decisions

Mercedes-Benz's CODE division streamlined regional pricing proposals and sales management by implementing Icon, which integrated 27 systems and structured data flows in under three months.

Learn More
Amadeus

Connected Travel

Amadeus, a leading travel company, improved data extraction from partners like Ctrip, enhanced transaction processing, and boosted operational strategies and customer service quality through the implementation of the Ikon platform, which offers scalable solutions based on RPA/RDA.

Learn More
DataCenter One

INOC Datacenter: Seamless Integration

DC1, a leading German hosting and data center provider, enhanced its overall efficiency by resolving integration issues across 25 diverse applications with the help of Ikon by Keross, which built a platform for efficient data processing and visualization in just a few weeks

Learn More
Green Group

Securing with Automation

Green Group Global eliminated manual data collection, automated reporting, enabled predictive analysis, and reallocated staff to actionable intelligence with Keross's Central Command Console in three months.

Learn More

Embrace the future of business management with the Ikon Orchestration Platform.

Request demo version
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.