As a function of general service-level audit and assessment practices, Kognit provides superior accuracy, confidence, and objectivity in performance and quality reporting. Multiple monitoring points around the globe will test and assess your Web and web-service performance as your customers experience it, collating specific insight into how your eBusiness performs for regional markets, ISPs, and user characteristics. Performance data is instantly reflected in Kognit's real-time dashboard, where at-a-glance overviews, drill-down metrics, and customizable KPIs support successful business and IT decisions.
Kognit Keeps up with Your Business
We know that your business is constantly changing. Kognit provides specific benefits to help you monitor and manage your eBusiness, even as it evolves.
Kognit's trending and roll-up reporting deliver concrete metrics on the impact of system changes on transactional workflows, service delivery, and marketing campaign response patterns. Track KPIs such as page load times, video and audio integrity, and service continuity against your established performance baselines. Kognit's intuitive dashboard clearly charts the ROI of technical decisions and helps you communicate relevant performance information to internal stakeholders.
Kognit trending reports also serve as early-warning indicators of impending system and service failures before they disrupt profitable processes. Combined with Kognit's Sustainability Assurance functions, performance trending reports give you the insight---and foresight---to keep eBusiness humming, even under the highest demand
Elegance, Insight, and Outstanding Value
Kognit is built from the ground up on Keross's innovative iKon platform, a multitenancy SaaS architecture that puts remarkable speed and power behind your monitoring and reporting functions. Authorized managers can access, view, and control monitoring functions from any connected location worldwide.
Because Kognit sits on its own secure servers, you can rest assured that event alerts, performance monitoring, and KPI tracking will persist - even if your Web and email servers go down. In fact, Kognit might be the one system you never need to worry about: no server maintenance, no software installations or conflicts, no deployment hiccups, and no staff hours wasted on data backups. Keross's expert technical staff can take care of it all, letting you focus on your most important assests: your business and your customers.
EXTEND YOUR VALUE
Business Impact Analysis Services: Keross analyzes and reports on the impact of application availability and deterioration on with regard to geographical and business organization of your company.
Business Intelligence Services: Understand how Website performance differs by user characteristics such as browser type, geography, ISP and connection speed, and the resultant impact on business metrics such as conversions and user satisfaction. Set and measure against internal benchmarks for performance and availability. |
