Consulting Services

Keross offers advice and a pragmatic, realistic approach to addressing client needs and has the ability to draw on the experience of veteran practitioners who can both advise clients and also work with them to implement recommendations.

"Keross went beyond pure technology in helping us re-visit our transaction management system; they contributed valuable insight in re-visiting the business process, making it more efficient, scalable, and more amenable to information sharing within the organization. Keross's value addition was above our expectations."
Kashif Zia, Senior Vice President, The National Investor

Keross Consulting helps clients navigate the various technology choices including strategy, applications, networks, security and compliance, program management, and optimization. We design and integrate technology with business strategy based on a global enterprise architecture approach. Our practice encompasses both legacy systems as well as innovative technologies.

System Selection and Integration

"The decision to implement a CRM system across the Dubai School of Government was a very important one. Keross provided seamless project management between our staff, the software and hardware vendors, and the integration partner. Their attention to detail, high ethical standards, and constant follow-up were critical factors in the success of our CRM roll-out."
Fahad Hareb, Director of Administrative Affairs, Dubai School of Government

Keross is an independent consultant, providing objective and unbiased advice on the selection and integration of systems from different vendors. Besides implementing IT strategies, we develop customized solutions and integrate "best of breed" technologies and packaged systems as part of an end-to-end solution offering with specific sector focus. Our approach to system selection is methodical and deliberate: we start by identifying your business and systems strategy. We then build your vendor requests for proposals and we perform an evaluation and shortlisting of vendor systems. Once you have made your selection, we follow through with systems implementation, gap analysis, user-acceptance testing, and our commitment continues throughout the product's lifecycle to provide ongoing support and assistance.

Keross gives you the expertise to cut through the complexity of modern systems and find the right solutions. When we recommend a particular solution, we do so purely based on merit and fit with your needs, based on a thorough assessment of your needs, the functionalities of the proposed solutions, and the support capabilities of the respective vendors.

Front, Middle, and Back Office Systems

Keross helps investment management clients select, implement, and customize front, middle, and back-office systems. Vendor solutions available on the market require customizations to fit each client’s specific business processes and local practice: for example, corporate actions and fees are handled differently in the Gulf than they are in North America. Once systems are selected, Keross works closely with the client and the vendors to make sure projects are completed up to client expectations, on time and within budget.

"When we hired Keross, our top priority was to find a reliable and experienced partner that would be in charge of managing the technical and operational aspects of the Makaseb Islamic Financial Services. I have worked with Keross and they have impressed me with their personal attention and knowledge of the industry. They provided stellar service and flawless execution and enabled us to continue focusing on our core business of providing premium Islamic trading services. Keross is truly a partner of choice in technical consulting."
Karim Ragab, Head of Information Technology and Communications, Makaseb Islamic Financial Services

Policies, Procedures, and Business Continuity Planning

Our consultants have assisted clients in a range of policies and procedures projects, including business continuity, IT, change management, problem management, and other documentation projects.

Our consultants have extensive experience building continuity plans for clients in financial services, both within and outside the DIFC. Relevant, up-to-date policies, procedures, and business continuity plans are not a luxury: the Dubai Financial Services Authority (DFSA) and other regulatory bodies are increasingly demanding continuity plans from market participants, and recent high-profile failures in the region have served as a reminder to the monetary and reputational costs associated with interrupted business.

Technology Architecture

"We chose Keross because of their excellent working relationship with the securities exchanges, the regulators, and financial market stakeholders. Keross made it possible for us to secure our client's data while meeting tight deadlines for starting up our operations in the UAE. Thanks to Keross we are building a secure and redundant infrastructure that wouldn't have been possible otherwise."
Karim Eweiss, Country Manager, Beltone Financial

Our objective is to work with our clients to develop sustainable IT solutions that support and enhance their overall business strategy. Keross designs and manages the implementation of technology architecture, upgrades, enhancements, and optimizations. We recently successfully completed a project for a Dubai-based brokerage company, thoroughly revising and optimizing their existing infrastructure with minimal new capital expenditure.

Our architects cover all the facets of a proper infrastructure, including:

  • telecom
  • market data systems
  • capacity planning
  • security planning
  • disaster recovery planning
  • high availability

Bespoke Projects

"Keross was instrumental in helping us take a fresh look at our infrastructure. Keross consultants helped Rasmala optimize and enhance our infrastructure across two Dubai offices using our current assets and with no additional capital expenditure. The quality of efficiency of the service was truly outstanding."
Kavit Palicha, Head of Operations and Technology, Rasmala Investments Limited

We stand ready to tackle unique projects that address your particular needs. We successfully assisted an international insurance company in migrating their in-house database of insurance policies and beneficiaries into an industry-standard system. We have a portfolio of transformational value propositions tailor to help CIOs address business and technical challenges. We support our clients in maximizing the benefits from their IT investments through:

  • Providing advice and support in defining their enterprise architecture, from the IT strategy aligned with the business, to the IT architecture linked to the technical domains and aligned with the market trends.
  • Meeting rising expectations to IT-enable businesses through gaining operational excellence that reduce costs, improve service, secure data, and deliver faster solutions to business requests.
  • Managing the complex IT programs, as well as the various dependencies, needed for business transformation.
  • Meeting demands made by an increasingly complex regulatory environment, particularly the Dubai Financial Services Authority (www.dfsa.ae) requirements for testing and reporting internal controls, or security, privacy, and data protection regulations.

Contact us today to discuss your requirements!

Farouk Said, Managing Partner
farouk.said@keross.com
M +971 50 6150116