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| Improve the Performance and Management of Business Systems |
Kognit Business Systems Performance Assurance combines operational risk management and performance insight to support stronger managerial decisions based on your business priorities. Powerful Web-based dashboards and customized reporting provide instant, relevant insight - whenever and wherever it is needed.
Because your business is constantly changing. Kognit provides specific benefits to support business-process management, even as your business evolves. As a service-facilitated SaaS solution, Kognit can be rapidly configured to cover global, diverse eBusiness networks. Trending and roll-up reporting deliver concrete metrics on the impact of system changes on transactional workflows, service delivery, and marketing campaign response patterns.
Track performance and quality KPIs, such as page load times, video and audio integrity, and service continuity against your established performance baselines. Kognit's intuitive dashboard clearly charts the ROI of your technical decisions and helps you communicate relevant performance information to internal stakeholders.
- Kognit Functional Performance Monitoring
Get 24/7/365 insight into business systems, services, and processes. With Kognit's multipoint monitoring of key online systems, configurable failure alerts, and access-anywhere dashboards, it's never been easier to quantify and act on critical eBusiness performance indicators. Track network uptime, system availability, service response times, and transaction completion rates for key geographic markets and customer segments - all from one central, Web-based console. If a problem does occur, configurable real-time alerting, diagnostic dashboard indicators, and Keross Professional Support Staff will help you disgnose and resolve system malfunctions, network bottlenecks, and infrastructure failures before they harm your bottom line.
- Security Vigilance
Kognit protects your business assets with 24x7 surveillance and notifications for network vulnerabilities, application vulnerabilities, breach indicators, data leakage, and security-policy infractions. More than just automated scanning, Kognit is a robust security intelligence solution that reduces security management costs by enabling automated assessment, control, and remediation of potential risks to eBusiness performance and quality.
Elegance, Insight, and Outstanding Value
Kognit is built from the ground up on Keross's innovative iKon platform, a multitenancy SaaS architecture that puts remarkable speed and power behind your monitoring and reporting functions. Authorized managers can access, view, and control monitoring functions from any connected location worldwide.
Because Kognit sits on its own secure servers, you can rest assured that event alerts, performance monitoring, and KPI tracking will persist - even if your Web and email servers go down. In fact, Kognit might be the one system you never need to worry about: no server maintenance, no software installations or conflicts, no deployment hiccups, and no staff hours wasted on data backups. Keross's expert technical staff takes care of it all, letting you focus on your most important assests: your business and your customers. |
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