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| Availability and Sustainability Monitoring |
KEY BENEFITS
- Increase system reliability: Prevent availability failures before they occur; recognize and resolve unanticipated continuity events more rapidly.
- Improve efficiency of development lifecycles: Identify and diagnose failure points in deployment, testing, and production environments.
- Demonstrate SLA compliance: Track and continuously document service availability and delivery levels.
- Generate concrete savings: Dramatically reduce the time and cost burdens of manual continuity monitoring; eliminate the resource burden of tracking myriad performance alerts.
SAFEGUARD BUSINESS SYSTEM RELIABILITY
Systems and service availability is the beating heart of your business. When systems go down, critical internal processes and customer - facing services grind to a halt. From loss of revenue to lasting brand damage, the consequent costs are immediate and multiply by the minute.
Keross Kontinuity Availability & Sustainability Monitoring reduces the risks and costs associated with unanticipated system outages. Encompassing constant, automated vigilance and analysis for application, service, Web site, and device performance, Kontinuity reduces downtime and averts costly system disruptions with:
- Proactive, automated monitoring of diverse IT environments
- Failure diagnostics, alerting, and reporting
- Preventative analysis of business - system performance
Manual monitoring is inherently inefficient, expensive, distracting, and time - consuming for internal staff. And relying solely on the automated alerts and errors generated by myriad distributed systems limits IT managers’ options to reactive - not preventative - actions. Kontinuity resolves these inefficiencies with automated monitoring and predictive analytics for the rapid quantification and resolution of potential performance issues in every phase of business - system delivery.
From pre - production application testing to predictive performance analysis and continuous monitoring of deployed services and transactions, Kontinuity supports ongoing, cost - effective eBusiness continuity management.
KEY FEATURES
Automated Availability & Sustainability Monitoring - Instantly confirm service, transaction, webpage, and device availability - including services in internal, external, and hybrid cloud environments.
Drill - Down Availability Reporting - Track network uptime, system availability, service response times, and transaction completion rates for key geographic markets and customer segments, all from one central, Web - based console.
Usage Trending, Saturation, and Performance dashboards - Stay on top of continuity events and system performance trends that might indicate impending continuity failures .
Level I, II Helpdesk Support - Reduce the stress on your internal IT team and ensure constant, effective support for service outages, problem reports, and performance issues with Keross's 24/7 helpdesk .
Automated Service - Ticket Management - Cost - effectively accelerate continuity problem recognition, tracking, and resolultion with Keross's service - ticket management system. Service tickets can be automatically instantiated based on custom performance triggers, or manually initiated by internal staff or Keross professional service staff.
iKon Platform Features
- End - to - End Coverage
- Robust Identity and Access Management
- Configurable Alerting
- Access - Anywhere Management Dashboards
- In - Depth Performance Analysis and Reporting
- Documentation Repository
- Secure, Persistent Functionality
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